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Learn how we're maintaining and improving critical infrastructure and developing programs to serve Missouri customers
Serving the needs of Missouri customers
At Spire, we’re committed to the communities we serve. As part of that commitment, we’ve been listening and working hard to deliver programs and services our customers want and value.
And we’re building an even better natural gas company, keeping safety first by modernizing pipeline infrastructure and upgrading technology for easier, faster, more convenient service.
In December 2021, we finalized our last rate review after a yearlong process with the Missouri Public Service Commission, that resulted in new rates going into effect on customer bills. However, these rates do not fully reimburse us for the services we provide customers.
We never intended to file another rate review this quickly. But rates that went into effect Dec. 23 do not reflect the actual cost of providing the essential natural gas service that so many Missourians rely upon. We collaborated with Commission staff on an extensive audit of these costs and now, at the Commission’s suggestion, we are filing to clarify these accounting rules moving forward.
Fall 2022 local public hearings
Mark your calendar for upcoming local public hearings this fall. We will share more details as they become available.
- Date and time: Wednesday, October 12, 2022 | 6 p.m.
Location: St. Louis Community College - Florissant Valley
Student Center Multipurpose Room
3400 Pershall Rd.
St. Louis, MO 63135
- Date and time: Thursday, October 13, 2022 | 12 p.m.
Toll-free call-in number: 1-855-718-6621
Meeting number (access code): 2469 900 3915
Meeting password: 0179
To participate by video/Internet, visit the website www.webex.com - Date and time: Tuesday, October 18, 2022 | 6 p.m.
Location: Gregg/Klice Community Center
Large Meeting Room
1600 E. 17th Terrace
Kansas City, MO 64108
The Missouri Public Service Commission has asked members of the public who wish to participate in the virtual hearing to sign up by 5 p.m. on Oct. 12. More details are available at https://psc.mo.gov/.
Since 2017, we've invested nearly $1B in pipeline infrastructure—ensuring safe, reliable natural gas delivery to all customers.
Expanding program eligibility and continuing to provide assistance for limited-income customers
Replacing our pipelines throughout the region, reducing leaks and methane emissions and ensuring the safety of our community
Helping customers save energy and money by upgrading to energy-efficient appliances
Right now, no-cost support is available to help customers on a limited income weatherize their homes.
At Spire, we have many programs available to customers who may be behind on their bills
High efficiency appliances can help cut down on your monthly energy bills, and Spire's rebates can help you upgrade
If you're not sure where to start, please give us a call, and we'll connect you with the right team member