Advancing communities

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Mother and daughter baking a cake
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Advancing people hero
People
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For more than 160 years, there has been one constantwe serve people. Our families. Our colleagues. Our neighbors. Our partners. As we continue to focus on the future, we're committed to finding fresh ways to advance people, because that is where Our Story will always begin.

Spire Serves

We're committed to using our energy to positively benefit the places we call home. Spire Serves, our corporate social responsibility (CSR) program, makes that idea a reality by supporting organizations that fuel stronger, more vibrant communities.

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Spire Serves Image
Image of Forest Park lake
Image of Forest Park lake

Forest Park Forever

See how we partnered with Forest Park Forever to reduce water waste and save money.

Image of Spire employees in canoes on Cahaba River in Birmingham, AL
Image of Spire employees in canoes on Cahaba River in Birmingham, AL

Cahaba River Society

We're proud to support the Cahaba River Society in protecting this precious water source for the Birmingham area.

Image of Spire employees handing out water bottles at elementary school in Mobile, AL
Image of Spire employees handing out water bottles at elementary school in Mobile, AL

Mobile County Public Schools

When school water fountains were closed due to the coronavirus pandemic, we donated 50,000 reusable water bottles so students could stay hydrated.

Advancing employees
$4.7 million donated

In the third year of our formalized Corporate Social Responsibility program, we helped advance health and human services, civic and community development, education, environmental sustainability and disaster reliefour five key focus areas.

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Volunteering at Forest Park Forever
Spire employee on phone background
Spire employee on phone background
Connecting through technology

Our new inSpire mobile app connects all employees across geographies and job functions, with 90 percent of employees using the app to find information on everything from safety to career developmentall while engaging with each other.

Spire employee smiling
Spire employee smiling
Providing development opportunities

Our new associate's to bachelor's program gives employees the opportunity to grow and develop by earning a BA in Business Administrationfree of charge. This is in addition to our existing tuition reimbursement program.

500 leaders inspired

This summer, our Chief Executive Officer personally traveled across our service territories to meet with front-line managers on leadership, the future of our industry and what it means to have a healthy internal culture.

Advancing services
Creating strong leaders

Strong leaders build a strong culture, so in FY19, more Spire supervisors learned how to positively influence others in our award-winning Leading Spire Series, with 347 supervisors completing the course in the past three years. In addition, hundreds of employees learned critical leadership skills in our new Building Leaders Series.

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Leading Spire
Reaching out to those in need

Thousands in our communities are eligible for energy assistance, but not all realize help is available. So, in FY19, we proactively reached out to qualifying customers, providing them with the information and tools they needed to apply for financial assistance. Through these efforts, the families we contacted received more than $700,000 in energy assistance.

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Valerie hi-res
spire employee helping the community
spire employee helping the community
Raising awareness

We more than doubled our community service outreach efforts in FY19, co-hosting 89 events to raise awareness about the programs and services available to those in need throughout the communities we serve.

Image of: Spire employee with two thumbs up
Image of: Spire employee with two thumbs up
98.5% of appointments kept

When customers needed us, we were there. We met our appointment commitments to customers 98.5% of the time, once again improving our service performance.

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Spire employee inspecting a furnace
Performance