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Legacy Redirect - Hero
What can we help you find?
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We are Spire. And we’re glad you’re here.
Things look new around here, and with our new look comes a whole new level of service. Because serving you is what we do. We’ll continue to take care of your energy needs so you can focus on what matters most.
Now, let’s get started
Now, let’s get started
To access your Mobile Gas account online, please take a moment to register.
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I just want to pay my bill
You got it. We offer several ways to pay your bill — online or off.
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We’re here to answer your questions.
What happened to my old account?
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Part of becoming Spire means giving you the tools to make your life easier – like a revamped website full of new features. We’ve issued you a new account number, but now you can manage your account from your phone, sign up for text and email alerts, sign up for convenient services like budget billing, schedule service appointments and more. Simply register your account to unlock these new features.
Am I getting a new account number?
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Yes. Part of our new changes means going to a new billing platform - meaning we’re giving all customers in your area new account numbers. You can find your new account number on your monthly bill, or online through My Account.
Where can I find my new account number?
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Your new Spire account number will be printed on your monthly bill. You can also access your account number online if you register with My Account.
Is your phone number changing?
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Our customer service and emergency numbers are still the same. If you smell gas or would like to speak with a member of our team about your account, please give us a call.
Do I have to re-enroll in auto pay or e-bill?
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Yes, you will have to re-enroll in any programs previously tied to your Mobile Gas account number. If you need any help throughout the process, please let us know. You can fill out our contact form or give us a call at 251-476-8052. We hope to hear from you soon.
Will my scheduled appointments be affected?
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Your scheduled service appointments will not be affected by this change.
What happens if I don’t register with Spire?
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We’d love for you to register your account online with us. But we understand if you want to pay another way. We have plenty of online and offline payment options that will work for you.
How else can I pay my bill online?
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If you don’t want to register through My Account, you can still submit one-time payments online. Online guest payments will be unavailable from 9/29-10/2 while we make improvements to our systems. Check back first thing on Monday, 10/2 to pay your bill or register your account.
Please note: A fee of $3.50 will be charged for making one-time payments online or over the phone.
Can I still pay by mail?
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Of course. If you wish to pay your Spire bill by mail:
Spire
PO Box 2224
Birmingham, AL 35246-0022
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