Protecting your home from the outside:

You have the option to request the installation of an Excess Flow Valve (EFV) on your existing gas service line. 

An EFV is a mechanical safety device installed near the gas main on the natural gas service line to your meter. In the event of a service line break, this device would activate to reduce the flow of gas. For instance, if an excavator accidentally digs into your gas service line in your yard, the EFV would automatically minimize the flow of gas at the location of the damage. 

It’s important to know that many customers already have an EFV on their service line. To find out if you have one, look at your gas meter and see if there is a small tag attached to the meter setup that identifies an EFV being on the service. 

How to install an EFV: EFVs will not work on all natural gas service lines. If your service is determined to be eligible and you choose to add the optional equipment, you will be charged a one-time fee to cover the cost of the installation.

Our goal is to keep the cost of this installation as low as possible. The minimum cost is expected to be $1200. Costs may increase with restoration efforts, including paving and reseeding grassy areas. 

Excavation is required where the existing gas line connects to the main, and your gas service would be interrupted for a short period of time while we install the equipment. 

To learn more, please give us a call. 

Protecting your home from the inside: 

• Carbon monoxide safety: When any fuel burns, it produces carbon monoxide. So when fuel-burning equipment doesn’t operate correctly, venting systems fail or chimneys become backed up, the carbon monoxide produced can become dangerous and even life threatening. We never want that to happen. 
  
  Having a carbon monoxide detector on each level of your home can alert you quickly to any potential build-up and allow you to safely turn off your heating equipment so a licensed professional can complete necessary repairs. Learn more > 
• Methane safety: Because natural gas is colorless and odorless, gas companies like Spire rely on mercaptan — which smells like rotten eggs — to alert customers to potential natural gas leaks. Sometimes, customers may not detect a gas leak by nose.
  
  You always have the option to buy a natural gas detector for your home as an additional safeguard. A natural gas detector acts like a smoke or CO detector, with an audible alarm, if it detects any methane. Whether you prefer a battery-powered alarm or a plug-in version, you can find one that suits your appliance needs and preferences. Learn more > 
   

Remember: If you ever smell gas, leave the area immediately and call us once you’re at a safe location. We’ll respond as quickly as possible and make sure the area is safe so you can return with peace of mind.