Spire began installing advanced meters in eastern Missouri in June 2021. An advanced meter will replace an existing traditional meter when it’s at the end of its lifespan. Your gas may be off for a short period of time, and we'll work to have it restored as soon as possible, keeping you updated along the way.

Spire technicians will install all advanced gas meters in eastern Missouri. Your meter can be installed without an appointment in some cases unless the meter is inside.

Your meter can generally be installed without an appointment unless the meter is inside. Your gas may be off for a short period of time, and we'll work to have it restored as soon as possible.

This upgrade should be simple for you. If you normally need to be there when your meter is read each month, then you will need to be available during the installation process. If this is the case and you're not home, we’ll leave a door tag asking you to call and schedule a time to complete installation.

No, an advanced meter only reads your meter and gas usage.

An advanced meter does not change your payment options. In some cases, the billing cycle will need to be changed. Any customers that will have a billing cycle change will be notified in advance. Once completely installed and operational, the new meter will automate the billing process and send information directly to us, making life easier for you.

Installing the new advanced meters or devices is the first step in upgrading to this new technology. Spire will not need to visit the meter for normal operations. However, even after Spire’s metering upgrade program has been fully implemented, we'll still need to access your meter for maintenance, meter replacement and safety reasons if necessary.

Yes, for now, please continue to read your own meter.

Once we've completed installation and testing, we'll be able to read it remotely, saving you the trouble of doing it yourself.

If you have any questions, feel free to give us a call at 800-887-4173.

It’s important to us that you have the safest and most reliable energy available. This includes providing routine meter upgrades to all customers to ensure the equipment is working properly and efficiently.

You may choose to opt-out of your new meter upgrade at any time. However, if you opt-out after the initial standard meter installation, you will be charged a one-time meter set-up charge of $100, as well as a $30 monthly charge that will be reflected on your bill.

If you have questions about the work in your area, please call us at 800-887-4173.

The advanced meters and devices operate using low power radio frequency signals. 

The technology is safe, and the energy produced is comparable to that produced by a cell phone or garage door opener. The device operates less than 2 minutes a day and is well within the safety standards of the World Health Organization (WHO) and the Federal Communications Commission (FCC).

Spire began installing advanced meters in western Missouri in July 2020. An advanced meter will replace an existing traditional meter when it’s at the end of its lifespan. Your gas will be off for a short period of time, and we'll work to have it restored as soon as possible, keeping you updated along the way.

Spire technicians will install all new gas meters in western Missouri. Your meter can be installed without an appointment unless the meter is inside.

Your meter can be installed without an appointment unless the meter is inside. Your gas will be off for a short period of time, and we'll work to have it restored as soon as possible, keeping you updated along the way.

This upgrade should be simple for you. If you normally need to be there when your meter is read each month, then you will need to be available during the installation process. If this is the case and you're not home, we’ll leave a door tag asking you to call and schedule a time to complete installation.

No, an advanced meter only reads your meter and gas usage.

No, an advanced meter does not change your payment options or billing cycles but, once completely installed and operational, will automate the billing process and send information directly to us, making life easier for you.

Installing the new advanced meters or devices is the first step in upgrading to this new technology. Until we've finished the installation process, we may still need to read meters manually for some time. But once we're finished and the system is fully functional, we'll no longer need to read your meter in person every month.

Even after an advanced meter has been installed, we'll still need to access your meter for maintenance and safety reasons if necessary.

Yes, for now, please continue to read your own meter.

Once we've completed installation and testing, we'll be able to read it remotely, saving you the trouble of doing it yourself.

If you have any questions, feel free to give us a call at 800-582-1234.

It’s important to us that you have the safest and most reliable energy available. This includes providing routine meter upgrades to all customers to ensure the equipment is working properly and efficiently.

You may choose to opt-out of your new meter upgrade at any time. However, if you opt-out after the initial standard meter installation, you will be charged a one-time meter set-up charge of $100, as well as a $30 monthly charge that will be reflected on your bill.

If you have questions along the way, please call us  at 800-582-1234.

The advanced meters and devices operate using low power radio frequency signals. 

The technology is safe, and the energy produced is comparable to that produced by a cell phone or garage door opener. The device operates less than 2 minutes a day and is well within the safety standards of the World Health Organization (WHO) and the Federal Communications Commission (FCC).

The mass installation of advanced meters and advanced devices is complete. Spire began installing these new meters and devices for Mobile, Ala., customers in July 2020. Spire upgraded more than 92,000 meters in this region. With the installation of advanced devices along with new natural gas meters, we're now able to collect readings remotely using an Automated Meter Reading (AMR) van. This has drastically reduced the time it takes to read meters in addition to providing a greater level of service, support and safety to customers.

Our technicians noticed your meter was nearing the end of its operational life, so it was replaced with a new one. This new meter looks different from your old one because it has the enhanced technology built in. If you have received this new meter, a module is not necessary for it to work with AMI.

No, an advanced meter only reads your meter and gas usage.

No, an advanced meter does not change your payment options or billing cycles but, once completely installed and operational, it will automate the billing process and send information directly to us, making life easier for you.

If you have questions about the technology, please call us at 800-292-4008.

Spire began installing advanced meters in central and northern Alabama in October 2020. An advanced meter will replace an existing traditional meter when it’s at the end of its lifespan.

Spire technicians will install all new natural gas meters in Alabama. Your meter can be installed without an appointment unless the meter is inside.

Your gas will be off for a short period of time, and we'll work to have it restored as soon as possible, keeping you updated along the way.

This upgrade should be simple for you. If you normally need to be there when your meter is read each month, then you will need to be available during the installation process. If this is the case and you're not home, we’ll leave a door tag asking you to call and schedule a time to complete installation.

No, an advanced meter only reads your meter and gas usage.

No, an advanced meter does not change your payment options or billing cycles but, once completely installed and operational, will automate the billing process and send information directly to us, making life easier for you.

Installing the new advanced meters or devices is the first step in upgrading to this new technology. Until we've finished the installation process, we may still need to read meters manually for some time. But once we're finished and the system is fully functional, we'll no longer need to read your meter in person every month.

Even after an advanced meter has been installed, we'll still need to access your meter for maintenance and safety reasons if necessary.

Yes, for now, please continue to read your own meter.

Once we've completed installation and testing, we'll be able to read it remotely, saving you the trouble of doing it yourself.

If you have any questions, feel free to give us a call at 800-292-4008.

If you have questions along the way, please call us at 800-292-4008.

Spire began installing Automated Meter Reading (AMR) modules and advanced meters in Mississippi in November 2022. An advanced meter will replace an existing traditional meter when it’s at the end of its lifespan or an AMR module can’t be added to your current meter. If we need to change your meter, your gas may be off for a short period of time, and we'll work to have it restored as soon as possible, keeping you updated along the way. 

Spire’s contractor, Baker Services will be installing AMR modules and Spire technicians will install advanced gas meters in Mississippi. In most cases your AMR module can be installed without an appointment.
If you have any questions, feel free to give us a call at 877-945-5427.

In many cases, you won’t need to be home for us to complete the upgrade. If we find we need your help, we’ll leave a door tag. The process should take no longer than an hour to complete, and there’s no charge.

No, an AMR module or advanced meter does not change your payment options or billing cycles. Once completely installed and operational, this upgrade will automate the billing process and send information directly to us, making life easier for you.

No, an advanced meter or AMR module only reads your meter and gas usage.

Installing the new advanced meters or AMR devices is the first step in upgrading to this new technology. Until we've finished the installation process, we may still need to read meters manually for some time. But once we're finished and the system is fully functional, we'll no longer need to read your meter in person every month.

Even after an AMR module or advanced meter has been installed, we'll still need to access your meter for maintenance and safety reasons if necessary.

Yes, for now, please continue to read your own meter.

Once we've completed installation and testing, we'll be able to read it remotely, saving you the trouble of doing it yourself.

If you have any questions, feel free to give us a call at 877-945-5427.

If you have questions about the work in your area, please call us at 877-945-5427.