Door tag translations

Select a door tag:

Not sure? Scroll down to view a photo of the door tag to make sure it is the one you received. There may be multiple that look the same, so click on the link that best describes the tag you received and find the one that matches.

"We need your help" door tag
"We're almost finished!" door tag
"Call us right away" door tag
"We had to disconnect your natural gas service" door tag
"Sorry we missed you" door tag
"Sorry we missed you, please call us right away door tag"
"Schedule an inspection" doortag
"Let's work together to avoid a service interruption" door tag

We need your help

Image of doortag

Give us a call so we can get the job done for you.

We’ve been working hard, upgrading our pipeline system to bring you even safer, more reliable natural gas.

As part of the upgrade, we'll need to disconnect your natural gas service for a short period of time. We're also moving indoor gas meters outside when possible. Let's work together to find a time that works best for you.

Please call us at the number listed below to schedule a time for us to:

☑ Identify the location of the meter*
☑ Relocate the gas meter outside*

Together, we’ll get this project wrapped up. As always, thanks for the opportunity to serve you.

To learn more, go to SpireEnergy.com/Upgrades

_{*Please note: Your door tag may have different boxes checked. Please follow the prompts marked on your individual tag.}

We’re almost finished!

Give us a call to restore your natural gas service.

While you were out, we had to disconnect your natural gas service so we could finish installing your new service line.

Now all that’s left is to relight your natural gas appliances. But first, we need to hear from you.

Please give us a call at 800-582-1234 and we’ll get the job done right away.
Thanks for working with us throughout this process. We appreciate the opportunity to serve you.

To learn more, go to SpireEnergy.com/Upgrades

Call us right away

Call us right away.

Let’s work together to avoid an unexpected service interruption.

We’ve been trying to get in touch with you so we can finish upgrading the pipelines on your street.

If we don’t hear from you in the next four days, we’ll have to disconnect your natural gas service on or after that date — and we’d always rather work around your schedule.

To avoid an unexpected service interruption, please call us right away at the number listed below to schedule a time for us to:

☑ Identify the location of the meter*

☑ Relocate the gas meter outside Let’s work together to get this project wrapped up.*

To learn more, go to SpireEnergy.com/Upgrades

Call us right away

Let’s work together to avoid a service disconnection.

We noticed natural gas is being used at this address without an active Spire account.

If you'd like to keep your gas service on, we're happy to set up an account in your name. Otherwise, we'll need to schedule an appointment for us to turn off the gas service for the safety of you and your neighbors.

Unfortunately, if we don't hear from you soon, we will need to disconnect the gas service without further notice.

The best way to avoid an unexpected service interruption is to call us right away at 800-582-1234. Let's work together to get this resolved.

Call us right away

We need your help to restore your natural gas service

We're sorry we missed you. Unfortunately, your natural gas service was temporarily turned off today due to:

☑ Work on the natural gas main/service

☑ Report of a gas leak

☑ Required safety inspection or appointment

☑ Other: ___________

We apologize for the inconvenience and we'll do everything we can to get your service restored as quickly as possible.

Please give us a call at 800-582-1234 to schedule a time for a technician to restore your natural gas service. As always, thank you for the opportunity to serve you.

_{*Please note: Your door tag may have different boxes checked. Please follow the prompts marked on your individual tag.}

We had to disconnect your natural gas service

If you'd like to restore service, please call us right away.

Unfortunately, we had to disconnect the natural gas service at this address because you haven't set up a natural gas account with us,

If you would like to set up an account, we'd be happy to help. The easiest way to get started is to call us at 800-582-1234.

When you call, please be ready to provide your name, social security number and the date you began using natural gas at this address. We'll also schedule a time for a technician to access the meter to conduct a gas safety inspection before restoring your gas service. We look forward to the opportunity to serve you.

Sorry we missed you

Sorry we missed you.

We need your help to get the job done.

We're sorry we missed you.

We were at your home earlier today to:

☑ Turn on your natural gas service

☑ Disconnect your natural gas service

☑ Perform a safety inspection

☑ Complete scheduled repairs or service work

☑ Complete unscheduled repairs or service work

☑ Other: _________

Unfortunately, we were unable to complete the service work and we'll need to return because:

☑ Gate was locked

☑ Dog in the yard

☑ Unable to gain access to our equipment

Please give us a call at 800-582-1234 to schedule a time when we can complete the work for you.

Sorry we missed you

Please call us right away regarding an important matter about your property

We're reaching out because we have an upcoming project in this area. To perform the required work, we may need to access your property. Please call us at the number below as soon as possible.

Thanks for working with us. We appreciate the opportunity to serve you.

Schedule an inspection

^{Tag #03096}

We need your help.

Please give us a call to schedule an inspection.

We’re working in your neighborhood and we need your help to get the job done.

We need to inspect your sewer lines and make sure:

[ ] they won’t be affected by our work on the natural gas pipelines

[ ] no damage occurred while we were working

In order to complete the inspection, our contractors will need access to your home. Give us a call and we’ll find a time that works best for you.

The sooner we hear from you, the sooner we can begin the work. As always, we appreciate the opportunity to serve you.

Please call us right away

^{Tag no. 02896-MOE-0325}

Please call us right away

Let's work together to avoid a service interruption

We're sorry we missed you.

We were at your home earlier today to:

[ ] Schedule mandatory natural gas maintenance

[ ] Schedule preventative mandatory service line work

[ ] Other: ____________

To prevent a service interruption, please contact us right away. Scheduling an appointment is easy:

Call us at 314-641-2167, or
Email Schedule@SpireEnergy.com

Thanks for working with us. We always appreciate the opportunity to serve you.